Coronavirus Update: Closing our doors from Saturday 19 December 2020
Following the recent update from the UK government in response to COVID-19, we can confirm that we will be temporarily closing Portsmouth Historic Dockyard and all of the attractions.
For those of you who have already bought your ticket and booked your timeslots, you don’t have to worry about cancelling your timeslots while we are closed – this will all be sorted for you.
Whilst we are closed, you will still be able to purchase a ticket without booking a day/time to visit. Your ticket will not be activated until it is redeemed upon entry to the dockyard or one of the Gosport sites. We are dependent on the money we generate to care for our ships and collections, so if you wanted to buy now to support us during this challenging time or to buy a ticket as a present to be redeemed at a later date, you can.
We have taken the booking slots offline for the time being, however, when we know it is safe to reopen and in line with government guidance these will go back online.
For those with an unredeemed ticket, you can keep this and redeem it on your first visit to the site after reopening, and we will be reviewing ticket extensions in the New Year – our FAQs will be the best place to keep up to date on the latest information as we have it.
We understand that this is frustrating, and we will be providing regular updates via email, social media and on our website over the next few weeks. We recommend checking these, as well as our frequently asked questions, as hopefully they will answer many of your questions.
However, if you still want to get in touch, our staff will be on reduced hours during our closure period, and so emailing us at firstname.lastname@example.org will be the best way to get in touch.
Whilst we are hugely disappointed not to be able to welcome visitors at the moment, we encourage people to follow us on social media for the latest updates and stories from our sites and collections.
Please stay safe and we hope to see you again soon.